Privacy Policy

Cooling Pros Engineering (“we”, “our” or “us”) respects your privacy and is committed to protecting your personal information in accordance with Malaysia’s Personal Data Protection Act 2010 (PDPA). This Privacy Policy explains how we collect, use and safeguard information when you visit our website or contact us for our aircond services.

We may collect personal information such as your name, phone number, email address and any details you provide when submitting enquiries through our website, calling us or contacting us via WhatsApp. We may also collect limited technical data such as browser information and website usage data through tools like Google Analytics and Google Ads conversion tracking to improve our website performance and marketing effectiveness.

Your information is used solely to respond to enquiries, provide aircond servicing, repair, installation and related services, schedule appointments and improve customer experience. We do not sell, rent or trade your personal information to third parties. We may use third-party services such as Google Analytics, Google Ads and WhatsApp, which may process certain information in accordance with their own privacy policies.

We take reasonable steps to protect your personal information from unauthorised access, misuse or disclosure. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

By using our website, you consent to the collection and use of information as described in this Privacy Policy. If you have any questions or would like to request access, correction or deletion of your personal data, please contact us at the details provided below.

Cooling Pros Engineering
A2, PT50663, Jalan Bangi Lama, Batu 3
43500 Semenyih, Selangor
Phone: +6012-246 4838
Email: tahiltechnology@gmail.com